What is Pizarea?
Pizarea is an online food ordering and delivery platform (available as a mobile and web application)
that allows customers to order their favorite meals from any restaurant of their choice and have them delivered to their doorstep.
Most times, people assume Pizarea is a restaurant but that is not the case, Pizarea serves as an intermediary between customers and restaurants.
HOW DO I PLACE AN ORDER?
You can order in just four steps via pizarea.com;
- Get Nearby restaurants by entering your location.
- Choose your preferred restaurant and browse their menu.
- Choose your mode of payment.
- Confirm your order
WHAT OTHER CHANNELS CAN I PLACE MY ORDER ON?
- You can place your order via the Pizarea USSD (*920*61#)
- You can also order via WhatsApp – 0577690493
- The Pizarea app which we have available on Google Play Store and App Store
- On Instagram @pizareagh
- On Facebook @pizareagh
- On Twitter @pizareagh
- Call lines – 0242724347 / 0577690493
WHAT IS THE PIZAREA USSD?
The Pizarea USSD is a short code *920*61# available on all networks and all types of phones.
You do not need data to use the shortcode *920*61#. It is faster, cheaper, and a simple way to order your food.
The Pizarea USSD provides options for you to request a call–back, check available promotions, and place an order.
CAN I PAY ON THE PLATFORM?
Yes! We support payments from MTN Mobile Money, Vodafone Cash, AirtelTigo Cash, MasterCard, Visa, and Worldremit for online food ordering.
HOW MUCH DOES DELIVERY COST?
The price of our service is often determined by distance, so the closer your location, the cheaper your fee.
HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?
Deliveries normally depend on the restaurant and delivery location, but we strive to deliver within an hour.
CAN I PLACE MY ORDER FOR PICK UP?
Yes, you can place your order for pick-up. Also, someone can pick up your order on your behalf provided the person has the order code and other requirements requested by the restaurant.
CAN I SCHEDULE AN ORDER AND CHANGE THE DETAILS OF MY SCHEDULED ORDER?
You can schedule your order on the Pizarea platform and choose when you want it delivered.
If you want to make changes to your scheduled order, our agents are happy to assist you in the process.
IS PIZAREA AVAILABLE IN MY LOCALITY?
Pizarea operates within Accra, Cape Coast, Ho, and Kumasi.
WHEN IS PIZAREA OPEN?
Pizarea runs from 8am to 10pm. However, Pizarea delivery closes at 9 pm.
All restaurants on the other hand have their own operating hours so they might be opened or closed despite Pizarea’s operating hours.
One can call our lines – 0242724347 / 0577690493 during our operating hours and our customer service agents will be available to take your order.
WHAT CAN I ORDER?
You can order any meal of your choice, be it a continental dish, local, Chinese, Turkish, Pizza, burger, sandwich, shawarma, etc.
You’d find a variety of meals on Pizarea. All you have to do is decide which category of food you want to order and have it delivered to your doorstep.
HOW DO I FIND WHAT I WANT?
When you open the Pizarea app or www.pizarea.com, at the top of your screen, there’s a search bar that allows you to search based on your location or by a restaurant.
The search results bring you the closest restaurants in your locality.
I DIDN’T RECEIVE WHAT I ORDERED FOR, WHAT DO I DO?
Is your order not exactly what you received? Please let our customer service team know so we could rectify this in time and also try to avoid such situations in the future.
Visit our contact us page to make a complaint.
WHY SHOULD I USE PIZAREA?
Pizarea is the best online food ordering and delivery platform you can rely on.
Our customer service is top-notch. Customer service agents are polite, show empathy and make themselves readily available to assist you with any inquiries you would like to make.
They assist you in placing your order, listen to your complaints, and do their best to address all issues regarding your order.
Customer Satisfaction is our greatest concern. We deliver on our promises and make online food ordering a delight.